|We understand it's stressful to be without your phone, that’s why we aim to get you back up and running quickly after your claim is approved. While we aim for 48-72 hours, some repairs may take a little longer.|
|We reward our careful customers. If you and your connections don’t make a claim we return a percentage of your plan subscription back or added to your next annual plan at the end of every year.|
|We have our customers backs and we're here to protect you when you need us. That's what warranty is for after all.|
|We cover all other phones and second hand devices.|
Download our app and prove to us your device is in good working order and the screen isn't cracked by taking a selfie of your phone!
So, if something unfortunate happens and you haven't validated your phone with our app Terms and Conditions may apply
If you and your friends take good care of your phones and don’t need to claim, we’ll give you a percentage of your subscription payment back at the end of your G-Care plan year.
Make a pact with your connections to take good care of your phones throughout the policy period and make no claims.
For every person you connect with, we'll add up to 10 points to your reward pot. If neither of you make a claim, your cash will be returned to you at the end of your G-care plan year.
At the end of G-care year and your connections haven't claimed, your Reward Pot is paid out to you or added to your next year plan. Hooray!
Need to claim, here's what happens
Is your phone lost, stolen or broken? Claiming with G-Care is easy, fast and pain-free. Get started using our online claims portal below
Our claims team will review your claim and reach out with a request for any further details or documents
Once approved, we take your excess payment over the phone and aim to repair or replace your phone within 48-72 hours